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Any advice should be from the perspective of the person asking, not the person giving!
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WOW! Customer Service!  [message #1260] Fri, 01 March 2002 20:41 Go to previous message
tim is currently offline  tim

Really getting into it
Location: UK, West of London in Ber...
Registered: February 2002
Messages: 842



Valued Customer:

As much as we depend upon it, technology is still not infallible. Due to minor hardware issues on the evening of February 28th, some Bluedomino customers experienced an unusually long server downtime. If you were affected by this interuption in service, we apologize for the inconvenience. Although some customers have had trouble getting through to technical support, please be aware that our technicians
were working all evening to resolve the issue.

As of 7am Central Standard Time, all sites were back online. If you are still experiencing difficulty, please contact tech support at 361.887.7778 at your earliest convenience. We have posted a one month credit to all accounts that experienced downtime. Please accept our sincere apologies and feel free to contact us should you have any questions or comments on your service.

Best regards,

The Bluedomino.com Team
 
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