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You are here: Home > Forum > A Place of Safety > General Talk > I am so pissed off right now
icon8.gif I am so pissed off right now  [message #2132] Fri, 26 April 2002 21:51 Go to previous message
tim is currently offline  tim

Really getting into it
Location: UK, West of London in Ber...
Registered: February 2002
Messages: 842



It was 16th April that the dear, sweet people at http://www.bluedomino.com moved us from the old server to the new server.

The ordinary pages moved ok. HTML works on any server. Simple sites work on any server.

But this site uses cgi script. Perl. Access control systems to make sure that areas like the messageboard and the site search engine can run, that "The Story of Tim" is protected with warnings, that the mailing list works. Simple things like that.

And the very sweet and wonderful host changed us from Zeus to Apache which should have been fine, and changed some access control elememts which was never going to be fine, and changed some methods of loading files into memory, which meant both that we had to reindex the entire site AND has prevented the mailing list form running until we get some timely technical help.

I have even spent two and a half hours on an alleged interactive chat to get help, where the help desk seemed to ignore me entirely and totally, though were very sweet and polite.

I know that when we get it right all will be smooth, but why did we have to do it?

Oh, not that this affects any site visitor, but we used to have access to a stats program that was helpful. We could configure it so that it showed pages visited in groups, so we could see if stories were popular not log visits to pages we didnt; care about. They have now stopped us from being able to configure the stats program, so we see miles and miles of total unmitigated crap.
 
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