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WOW! Customer Service!  [message #1260] Fri, 01 March 2002 20:41 Go to next message
tim is currently offline  tim

Really getting into it
Location: UK, West of London in Ber...
Registered: February 2002
Messages: 842



Valued Customer:

As much as we depend upon it, technology is still not infallible. Due to minor hardware issues on the evening of February 28th, some Bluedomino customers experienced an unusually long server downtime. If you were affected by this interuption in service, we apologize for the inconvenience. Although some customers have had trouble getting through to technical support, please be aware that our technicians
were working all evening to resolve the issue.

As of 7am Central Standard Time, all sites were back online. If you are still experiencing difficulty, please contact tech support at 361.887.7778 at your earliest convenience. We have posted a one month credit to all accounts that experienced downtime. Please accept our sincere apologies and feel free to contact us should you have any questions or comments on your service.

Best regards,

The Bluedomino.com Team
Re: WOW! Customer Service!  [message #1266 is a reply to message #1260] Fri, 01 March 2002 23:01 Go to previous messageGo to next message
david in hong kong is currently offline  david in hong kong

On fire!
Location: American working in Thail...
Registered: February 2002
Messages: 1101




That was weird...at first I thought the site might have been trashed somehow...but I calmed myself down and when I came back later, everything was normal again...

***Heaves a sigh of relief***



"Always forgive your enemies...nothing annoys them quite so much." Oscar Wilde
icon7.gif Certainly worth a couple hours downtime for a free month...  [message #1269 is a reply to message #1260] Fri, 01 March 2002 23:40 Go to previous messageGo to next message
lenny is currently offline  lenny

On fire!
Location: Far Away
Registered: March 2002
Messages: 1755




...And on a side note, the board won't remember my password anymore. I will try to re-login and see if that helps.

If not, I'll trash my cookies folder and see if THAT improves things. Smile

Anyway, good to see all is back to normal again!


-Lenny



"But he that hath the steerage of my course,
direct my sail."

-William Shakespeare, Romeo and Juliet, Act One, Scene IV
icon7.gif Whew! Only the ISP!  [message #1272 is a reply to message #1260] Sat, 02 March 2002 01:04 Go to previous message
charlie is currently offline  charlie

Really getting into it
Location: San Antonio, TX
Registered: February 2002
Messages: 445




I thoouth I was having problems closer to home. Tim, where can you find an ISP here is the States that will give a credit for down Time? Lucky guy.


Hugs, Charlie
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