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timmy
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Has no life at all |
Location: UK, in Devon
Registered: February 2003
Messages: 13828
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"Dad, my laptop is dying". OK, my son needs a machine for his studies, and he's been using a very very old IBM Thinkpad for the past three years that I had used for 2 more before that. So I bought a new one.
The spec of the Acer Aspire 5051 looked great. 60GB disk good power, and dirt cheap. And so it arrived yesterday.
The 60GB drive is partitioned by the manufacturer into a 30GB and a 25 GB pair of usable partitions and a 5GB "recovery partition" (a total waste of 5GB). But the two other partitions were FAT 32, nit NTFS - amusing for a Win XP machine.
I called Acer.
"If you convert the partitions to NTFS we will not support your machine"
"If you reformat the drive to be a single partition, we will not support your machine"
"If you send the machine to us for repair we WILL reformat the disk to factory setings if you have altered it"
So, this is like being sold a car and being told that I can only drive it on the M25, despite living severla miles form iot with no means of getting it there.
The Acer machine has gone back. And there is no way I will ever buy Acer again. Pity they are imbeciles, but imbeciles do not deserve my hard earned money.
I replaced the machine yesterday with a machine from Advent, not that I have ever heard of Advent. They still have this idiotic hidden recovery partition ("it saves you having to find the recovery disk you lost, so we don't provide one"), but I have a single 55GB partition, and they can do what they please in the 5GB they have nicked.
Author of Queer Me! Halfway Between Flying and Crying - the true story of life for a gay boy in the Swinging Sixties in a British all male Public School
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