I expect simple behaviours here. Friendship, and love. Any advice should be from the perspective of the person asking, not the person giving! We have had to make new membership moderated to combat the huge number of spammers who register
A working complaints system, both at individual Trust level, and on referral, the P&HSO, is without doubt essential. I question though why this specific petition is deserving of our support as members of the LGBT community?
I would also observe that IMO 38degrees.org.uk is not an organisation which has a high media profile. Media exposure is the only way a petition like this can hope to be taken seriously. A more effective way of highlighting a problem with NHS complaints would be set up an e-petition on http://epetitions.direct.gov.uk/ where 100,000 signatures will cause the petition to be considered for a Commons debate.